![]() ![]() And here’s where the trouble typically starts. Talking about ports, let me say a few words about TCP port 135, as you need to keep it open if you want to link up your PC with the machine that’s not in your local network. And, whenever you set a custom port number, don’t forget to add the new rule on the Actions pane of the Windows Firewall management console. Preferably, not the standard one, for that’s where all malicious software aims. Needless to say that you’ll need Remote Assistance ports opened on all computers engaged in both Remote Desktop and Remote Assistance sessions. But to change a Remote Assistance port you must have Administrator permissions. Sure thing, you can choose to use some other ports. It’s even referred to as Windows Remote Assistance port sometimes. What is port 3389? It’s a TCP port reserved in Windows for the remote desktop connection since Win XP. So the answer to the Ultimate Question of Life, the Universe, and Everything… Well, in the context of this blog, it’s more like: Which port is used by Remote Assistance and Remote Desktop. What port do Remote Assistance and Remote Desktop use Step 3: Enter the name of the remote machine you want to access and tap Connect. Step 2: Download and install the Remote Desktop app on your device. Step 1: Go to the Microsoft Store, Google Play, and the Mac App Store and search for the Remote Desktop app. Steps to activate a remote desktop connection on an iOS or Android device: Step 3: Enter the name of the remote machine you want to access and click Connect. Step 2: Select Remote Desktop Connection from the search results. Step 1: Type Remote Desktop into the system search box and press Enter. Note: This app is only available for the Pro version. Steps to activate a remote desktop connection on a Windows machine: That’s why most people use it to access their own PC over a distance, e.g., the work machine from home or vice versa. Windows Remote Desktop totally cuts off the user on the client-side, so there’s no way to even observe what’s going on with your PC for the time of the session. Windows Remote Desktop connection is another app that allows you to access the remote computer and control its resources over the Internet connection. Step 4: Press Enter to start the session. Step 3: Copy the session password you’ve received with the invitation file and paste it into the invoked window. Step 2: Click “ Use an invitation file“ and then select the. Step 1: Type msra.exe into the system search box or just hit Win+R and enter msra.exe there to run the app and choose “ Help someone who has invited you. Step 4: Wait for your invitation to be accepted. Step 3: Copy the session password from the invoked window and pass it along with the invitation file to your trusted helper. msrcincident file and then pass it using a network-shared folder or cloud storage, or in any other way. You can send it directly from the app via your default email, or save the. Step 2: Choose how to pass the invitation file to the person you want help from. Step 1: Type msra.exe into the system search box or hit Win+R and enter msra.exe there to run the app and choose “ Invite someone you trust to help you.“ Now, let’s find out how one can make Remote Assistance work. During your sessions, the user remains in control of your system and, in theory, can interfere if something goes wrong. The Remote Assistance application is commonly used for tech support purposes. Remote Assistance is a standard Windows application that allows access to a remote computer over the network to fix whatever problems it may have. And here’s the mini version of said instructions: go to the Remote pane of your System Properties and make sure both checkboxes are ticked there. ![]() ![]() If you need more detailed instructions on how to do that, just let me know. The core difference between Remote Assistance and Remote Desktop is whether or not you’ll be able to control your machine during the session.Ī quick note here: For any of this to work, you need to ensure that remote connections are enabled in both computers’ properties. More specifically - the user’s control level and the most common usage scenarios. The difference lies in the area of ends and means. In a nutshell, both Remote Assistance and Remote Connection applications are all about connecting to remote machines via RDP protocol. Plus, we’ll have a look at some aspects of remote connectivity in different Windows versions and find out how to make sure your machine is not the most low-hanging fruit for all the hackers on the web. In today’s HelpWire blog, we’ll find out how Windows Remote Assistance differs from Remote Desktop. ![]()
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